Orders are typically delivered within 4–9 business days across the United States.

Yes, all orders are shipped through our US fulfillment partners.

Yes — we offer 30-day returns for eligible items in original condition.

Once your order ships, you'll receive a tracking number via email. If you need help tracking your order, contact us at: 📧 support@nekozy.com

We accept major credit cards, debit cards, and secure online payments.

Yes! We carefully select products designed with cat safety and comfort in mind.

Yes — we offer free US shipping on orders over $35.

You can contact our support team anytime at: 📧 support@nekozy.com Response time: Within 24-48 business hours